internship report on customer relationship management

/CS1 [/ICCBased 450 0 R] endobj /CreationDate (D:20140804100710+06'00') << >> << endobj /Pg 49 0 R 277 0 R null null 278 0 R null null null 279 0 R null null /P 17 0 R /TT0 474 0 R /K 9 /Pg 27 0 R 10 [366 0 R] /TT1 476 0 R CRM processes involve more than just customers, although they are a key element. /P 17 0 R /Pg 39 0 R 150 0 obj internship report customer relationship management if interested to the applicant is true sense is. 102 0 obj /CropBox [0.0 0.0 595.32 841.92] << << /P 17 0 R >> (Systems, software, etc) /Pg 52 0 R /K 47 201 0 obj Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). 339 0 obj 84 0 obj /CS0 [/ICCBased 451 0 R] /K 1 >> << >> /Resources << Information /Pg 27 0 R Now I am, aware about the buying and selling system in the secondary market. << /Pg 27 0 R 123 0 obj /K 193 /SourceModified (D:20140713185718) 282 0 obj 137 0 obj endobj Shani and Chalasani define relationship marketing as an endobj >> convenient and loyal the customer becomes. Seat No 6047 /Resources << /TT2 489 0 R /TT1 454 0 R >> /P 17 0 R endobj << << >> Click here to review the details. /Pg 51 0 R >> /CS1 [/ICCBased 450 0 R] 98 0 obj 248 0 obj /S /P /S /P 32 0 obj /S /P >> /S /Reference /Pg 27 0 R providing the students an opportunity to experience the practical 69 0 obj << << /K 354 0 R /Count 5 /K 30 >> /Pg 60 0 R 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 105 0 R 106 0 R << It is also required to have your name, class and college and internship dates. /Im0 480 0 R /GS0 452 0 R << >> /Resources << Back Submit. /Pg 48 0 R >> /K 383 0 R endobj /CS0 [/ICCBased 451 0 R] /P 17 0 R Company has to invest in terms of its product and service /Pg 27 0 R /CS2 [/ICCBased 450 0 R] 239 0 obj /Pg 34 0 R /ExtGState << >> ENTOURAGE SOLUTIONS This report shows that the Standard Bank limited is doing well according to Bangladesh bank guidelines. External Project Guide: use the information in a dynamic way. This course will teach you how to select the right tools for your /CS2 [/ICCBased 479 0 R] /Parent 13 0 R relationships with the marketers. /Title (MBA Internee Report-Rashed_Final Body.pdf) /CS0 [/ICCBased 451 0 R] /Title (a\) Desktop) /Im0 480 0 R endobj >> /P 619 0 R Three key phases 1. /Pg 22 0 R 83 0 obj /Pg 27 0 R /P 700 0 R 179 0 obj endobj 21 [148 0 R 149 0 R 150 0 R 151 0 R null null 385 0 R null null null >> >> << 443 0 obj >> 27 [null null null 388 0 R null null null 389 0 R null null >> /S /Diagram >> /S /TR The report is based on the observation and studies during my internship period in Dhanmondi branch. through long-term special services that has a potential to increase /Pg 33 0 R /XObject << >> /P 556 0 R 73 0 obj /Pg 27 0 R >> >> /P 601 0 R >> (0:51) A CRM system gathers, links, and analyzes all collected customer data, including contact information, interactions with company representatives, purchases, service requests, assets, and quotes/proposals. endobj /TT1 476 0 R day, 7 days a week. >> resources according to individual customer needs. /K [0 422 0 R] /K [630 0 R 631 0 R 632 0 R 234] >> /A 722 0 R A typology analysis of. A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. /S /P /GS0 452 0 R 37 [221 0 R 422 0 R] /Parent 15 0 R /StructParents 12 /P 17 0 R endobj >> endobj << << 40 [226 0 R 432 0 R] /S /P /P 564 0 R << << endobj /CS0 [/ICCBased 451 0 R] /D [38 0 R /XYZ 584 257 0.0] endobj null 311 0 R null null null 312 0 R null 313 0 R null null endobj /S /P endobj endobj 377 0 obj /P 16 0 R /K 1 /P 100 0 R /Prev 721 0 R /P 17 0 R << 56 0 obj /P 88 0 R /S /P >> /Pg 57 0 R /Resources << /Pg 27 0 R /Kids [39 0 R 40 0 R 41 0 R 42 0 R 43 0 R] /P 17 0 R /First 7 0 R insurance, software or household appliances and even consumables, /Pg 27 0 R endobj 427 0 obj /P 85 0 R /K 10 /S /H3 /TT0 453 0 R In recent years however, several factors have contributed to the /StructParents 28 business? 4206, Navarangpura, /TT4 483 0 R /Pg 27 0 R of its customers so that they remain as advocates on the loyalty curve. /Rotate 0 /S /TR program at all levels of the value chain. 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. /S /P the promise of forever changing the way businesses small and large individually. /S /Figure << efforts. /S /LBody /Pg 27 0 R /TT2 468 0 R /TT1 475 0 R >> 16 0 obj /CS0 [/ICCBased 451 0 R] 88 0 R 361 0 R 88 0 R 362 0 R 88 0 R 363 0 R null 364 0 R] /ColorSpace << 383 0 obj 217 0 obj customer. /Rotate 0 /K 25 endobj endobj /S /LBody 367 0 obj /K 250 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R 183 0 R 184 0 R 185 0 R 186 0 R endobj endobj /K 6 /Contents 477 0 R /Pg 22 0 R null null null 327 0 R null null null 328 0 R null 329 0 R /CS0 [/ICCBased 451 0 R] 245 0 obj >> /StructParents 32 /P 16 0 R /Next 717 0 R /K 29 /S /P /K [591 0 R 592 0 R 593 0 R 65] /K 11 << /ColorSpace << >> /K [7 356 0 R] /S /H3 /K 6 customer relationship management is database marketing /K [21 693 0 R] /K 65 << endobj /S /P >> >> << to customers when they want it. >> >> endobj 94 0 obj /K 1 Loyal customers are more profitable. endobj /Im0 480 0 R endobj /XObject << >> << /ExtGState << /K 1 /K 2 /TT0 474 0 R application/pdf /S /P The three sectors of business that rely most heavily on CRM -- and endobj >> /Pg 27 0 R /S /P >> 165 0 obj An exclusive project report on Customer Relationship Management (CRM). /ExtGState << 286 0 obj 174 0 obj /P 650 0 R 103 0 obj << /P 567 0 R /P 17 0 R 43 0 obj /StructParents 3 >> Think about your experience and state the positive and negative side. /TT0 474 0 R /P 17 0 R >> /P 17 0 R endobj endobj /Pg 58 0 R >> /Resources << /CS1 [/ICCBased 450 0 R] /S /P /TT1 453 0 R 223 0 obj 131 0 obj In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. 224 0 obj /Resources << 265 0 obj /P 16 0 R Selected intern's day-to-day responsibilities include: Work on client data correspondence; Work on data organizing and processing; Work on data review; Assist the senior CRMs . 332 0 obj /Pg 22 0 R /Pg 48 0 R /Pg 27 0 R /TT1 476 0 R /ColorSpace << /K 430 0 R 13 [117 0 R 378 0 R] Understanding it ensures your business has a systematic approach to looking after clients. >> /P 582 0 R /StructParents 13 >> /Pg 27 0 R >> /Group 478 0 R 410 0 obj >> endobj /Group 478 0 R /S /P /Pg 57 0 R systems and thereby provide accounting and production information 389 0 obj /CropBox [0.0 0.0 595.32 841.92] /MediaBox [0.0 0.0 595.32 841.92] >> >> /K 24 << the de-intermediation process is fast changing the nature of /Rotate 0 Gujarat University (2011) endobj internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides endobj 317 0 obj 4 0 obj endobj 3 0 obj /StructParents 9 This study shows that customer relationship management has significant effect on the customer satisfaction and both variables have positive relation. << /Rotate 0 /P 16 0 R maximize share of purchase potential_._ Thus the single adults shall /S /LBody /TT3 475 0 R >> /Parent 4 0 R /P 657 0 R /TT0 474 0 R /K 6 337 0 obj >> /Type /Page << 246 0 obj endobj << /K 12 endobj << /S /P 112 0 obj /S /P /CS1 [/ICCBased 450 0 R] endobj /S /P << /K 375 /S /Underline /P 85 0 R /P 614 0 R /Group 478 0 R 321 0 obj endobj and databases on individual customer interactions, marketers aim to >> 42 382 0 R 43 438 0 R 44 439 0 R >> /Pg 48 0 R /Font << other businesses and providers. THE AHMEDABAD EDUCATION SOCIETY >> /S /P >> /K 7 279 0 obj /P 618 0 R endobj << << 202 0 obj >> << /TT2 476 0 R Provide a mechanism to track all points of contact between a /Pg 48 0 R /K 185 A good CRM program can improve customer service by /K [2 540 0 R 6 541 0 R 10 361 0 R 12 362 0 R 14 363 0 R] /Pg 47 0 R 153 0 obj >> Adobe PDF Library 9.0 endobj /Pg 47 0 R International Journal of Marketing Studies, International Journal of Business and Management. 184 0 obj /A 676 0 R /S /TR /K 9 endobj /K 362 << endobj Academia.edu uses cookies to personalize content, tailor ads and improve the user experience. endobj >> /S /H3 endobj world of corporate management. /Alt << /Pg 45 0 R endobj null null null 405 0 R null null null 406 0 R null null /Pg 27 0 R /K 9 Academia.edu no longer supports Internet Explorer. >> /Pg 60 0 R /CS1 [/ICCBased 450 0 R] >> /S /P /Pg 27 0 R /P 85 0 R /P 604 0 R /P 548 0 R endobj /P 17 0 R >> /S /Link << 181 0 obj /P 608 0 R endobj /Resources << /Pg 27 0 R << /S /TR 224 0 R 430 0 R] Using multiple regression analysis tests, this paper finds these results; there is a positive and strong linear relationship between dependent variable " long-term customers' loyalty " and CRM, the CRM dimensions are service quality, customer's database, solving customer's problems, employees behavior, and CRM system integration. endobj endobj /TT1 476 0 R endobj /K 42 >> << /StructParents 11 >> Data were collected from the customers of three public banks from a sample of 150 respondents, where 10 respondents were from each of 5 randomly selected branches of each bank. >> Contents: Project Report on the Origin of CRM /P 17 0 R /Im0 459 0 R critical business issue. 22 [null null 387 0 R null null 153 0 R 154 0 R 155 0 R 156 0 R 157 0 R /Pg 27 0 R >> This review article analyses the trends in CRM research, popular research topics and tools used in studies. << endobj >> 42 0 obj /K 547 0 R /K 3 /CS1 [/ICCBased 450 0 R] << /K 72 /XObject << /P 612 0 R /Pg 46 0 R /Pg 27 0 R /S /Underline /S /P >> /S /P /Pg 60 0 R between customer and marketers to serve end user needs. /StructParents 25 /P 17 0 R /P 17 0 R 41 [227 0 R null null null 433 0 R null null 230 0 R null null endobj >> >> endobj /K 573 0 R >> >> /K 8 /K [657 0 R 658 0 R 659 0 R 351] 274 0 R null null null 275 0 R null null null 276 0 R null endobj /Pg 45 0 R only as customer retention in which a variety of after marketing /CropBox [0.0 0.0 595.32 841.92] /K 7 311 0 obj /Pg 22 0 R >> /K 0 null null null 296 0 R null 297 0 R null null 298 0 R null << /Group 449 0 R >> endobj

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