factory reset xerox workcentre 6515

for reset the admin password? ). If you reset to the device to factory defaults, the administrator password changes to the device serial number for versions PL6 (XX.5X.XX) or later of the software. The printer serial number is located on the data label on the rear cover, and is printed on the Configuration Report. Xerox is a trademark of Xerox Corporation in the United States and/or other countries. Re Xerox WorkCentre 6515DN MFP Software Version: 1.57.3 Serial Number: 3740252363 I have found I am locked out of the printer admin settings, despite knowing the admin password. Brother printers are so much nicer. To reset admin password reset code is required. Source: Xerox Certified Network Analyst. Restart the printer - Click the second Restart Printer button to reset the printer. Xerox documentation is useless. All jobs, presets, apps, and device settings are reset. Try to enter the initial default password. I have a WorkCentre 6515 with fault codes 062-380 and I have a WorkCentre 6515 with fault codes 062-380 and 062-386 read more SaiSreeH Senior Programming Analyst BS in Computer Information. (I now admit to trying the wrong password.). When the reset completes, the printer restarts andthe Install Wizard starts to guide you through the setup process. For the defaults to work in your Xerox device or software, you may need to reset the device or reinstall the software, either of which could cause data loss, so be sure to have backups before you proceed! So I was only slightly disappointed when told "if only you had a PC we could fix you right up!". how to do reset network defaults from the machine. Touch Device > Resets. How to reset? Testing conducted by independent printer evaluation laboratories proved Xerox Genuine Supplies are more reliable and deliver up to 27% higher page yields than aftermarket alternatives. The Xerox Support Community is powered by Khoros. All jobs, presets, apps, and device settings are reset. Xerox Reset Button Where to find video is part of Green Office Partners training that will show you where you can find the reset button and why its so important to use this. Have you resolved this issue yet? 1986 - 2023 Xerox Corporation. said the password is incorrect. I buy a new xerox 6515 but i dont have a password of admin, i dont create pass of admin, i dont work.I search soluction with 1111 , and admin. Does anyone know how to reset this machine to factory defaults? If the job never reached the printer, make sure port 9100 is enabled, as this is what Xerox Smart Start uses. If the printer continues to reject the password, as a last resort, reset the printer network settings back to factory default. I added a "LocalAdmin" -- but didn't set the type to admin. Published: 10/10/2019. If that is the case, you will need to go to Home > Device > Resets > Reset to Factory defaults > Reset. If the printer includes a hard disk, the disk is reinitialized. Product support for: Phaser 6510, Phaser 6510 Family, Article Id: 9wiGCTgsry9KdnB2pe7sh8 It took only a couple of minutes after connecting his laptop to the printer via Ethernet. It took only a couple of minutes after connecting his laptop to the printer via Ethernet. Welcome to the Snap! Reset 802.1X and IPsec . Please help. The password is case sensitive so make sure you are using upper case if the letters in your serial number are upper case. After LastPass's breaches, my boss is looking into trying an on-prem password manager. Xerox Business Innovation Partner Program, Stay Informed of Insights for the Modern Workplace. Welcome To Ace Tech & TradersHow To Upgrade Xerox 75xx Series FirmwareIf you guys having a problem with Xerox Default Password Watch This Video To Solve The . Reset network memory and restart the printer - Click the first Restart Printer button to reset all network settings to factory default values and restart the printer. Xerox is a trademark of Xerox Corporation in the United States and/or other countries. If the printer includes a hard disk, the disk is reinitialized. . All rights reserved. How to reset? For additional information, refer to Reset the Printer Network Settings to Factory Default. Xerox WorkCentre 6515 Color Multifunction Printer 251 . flag Report Xerox WorkCentre 6515DNI User Manual Reset 802.1x and ipsec, Reset to factory defaults, Reset fonts, forms, and macros Xerox Multifunction Devices . I was setting up Keepass today so I'd have all my sensitive passwords kept away from some other guys in my department. Procedure B215 [Clear All Memory] Switch on the machine. Is there a way i can do that please help. Watch this video to understand its functionality.Contact our friendly and professional Xerox Printing Experts and will try to solve your printing problems:support@greenofficepartner.com1-877-467-5999https://www.greenofficepartner.com There is something in the manual about 'Service Resets' but this just takes you to somewhere you have to sign in to change. I asked a product specialist here and this is what he said: Hes locked out for failing the admin password. Log in to the control panel as a System Administrator. Click to view our Accessibility Statement or contact us with accessibility-related questions. Reduce Complexity & Optimise IT Capabilities. They need the serial number of the device and the current meter reading. There are 2 ways to resolve it that I know if in your situation. 2. I don't know whether I typed it wrong twice or what but it doesn't work. Click to view our Accessibility Statement or contact us with accessibility-related questions. Power cycle the WC6505 and you should be able to get in. Thank you for using the Support Forum. The non-volatile memory (NVRAM) stores printer settings, even after the power is turned . This action is the same as resetting the printer from the control panel. At the Press OK to delete all data prompt, press, At the Initialized. I wanted to know if i can remote access this machine and switch between os or while rebooting the system I can select the specific os. Don't see any network resets in service mode 2+8 PO, went thru all pages and no network settings at all, only Printer, Fax, Scanner diags and adj. How To Reset the Printer to Factory Defaults Product support for: WorkCentre 6515 Article Id: 2065460 | Published: 10/10/2019 Try these solutions Reset the Printer to Factory Defaults Did this help? Print a Configuration Report, refer to GP 2, Machine Reports, then verify the original machine serial number is displayed under the <Device Profile> heading. I decided to let MS install the 22H2 build. or bring the machine back to factory value? Okay so there are two defualt passwords for the ADMIN account. 2022 XEROX CORPORATION. Nothing else. All rights reserved. Click to view our Accessibility Statement or contact us with accessibility-related questions. Caution: The Reset to Factory Defaults feature erases all settings and returns the printer to original factory state. Print a Configuration Report for the VersaLink B400, Print a Configuration Report for the VersaLink B405. Your daily dose of tech news, in brief. InNVMwhat is the correct command? I'm excited to be here, and hope to be able to contribute. Enter Diagnostics, GP 1, then perform the <Clear All Memory> operation: [Data Setup > Machine Data > Clear All Memory]. CAUTION: When you reset the printer to factory defaults, this erases all settings and returns the printer to the original factory state. (The password may have been changed again. I'll reset the network defaults from the machine. He can simply reboot it to end the lockout and try again. I had to go visit a customer recently for the same reason that you needed a visit. I have tried the serial number too which was the default before. 1,175 satisfied customers Getting a 342.326.00 fault on Xerox workcentre 7775. Thanks. When the process is complete, the printer restarts automatically. what to do? All jobs, presets, Apps, and device settings are reset. All jobs, presets, apps, and device settings are reset. The non-volatile memory (NVRAM) stores printer settings, even after the power is turned off. To continue this discussion, please ask a new question. You need to hear this. Bonus Flashback: March 3, 1969: Apollo 9 launched (Read more HERE.) Unluckily for me, the five computers in the house are all Macintosh, so they arranged to have a Xerox tech come to my home and reset the printer. All rights reserved. To reset a system default, next to Reset System Defaults or Reset Network Defaults, click, 4. CAUTION: When you reset the printer to factory defaults, this erases all settings and returns the printer to the original factory state. This action is the same as resetting the printer from the control panel. Published: 03/11/2021. Username: admin / Password: 1111 (or whatever you have as the password you've been using). If the printer continues to reject the password, as a last resort, reset the printer network settings back to factory default. Unluckily for me, the five computers in the house are all Macintosh, so they arranged to have a Xerox tech come to my home and reset the printer. I have now logged in Ok. To be honest I think I wrote the password down wrongly and when I realised my mistake it did let me back in. Flashback: March 3, 1971: Magnavox Licenses Home Video Games (Read more HERE.) This is copied from the xerox documentation that I mentioned in my original post. It allows you to order supplies for all of your eligible equipment with just a few clicks. Yes Not Yet To restart the printer without resetting any of the default settings, next to Power Off/On the. I was taking down the printer admin password when I noticed I hadn't changed it from default when it first arrived a couple of months ago. Sys-User? Technicians can reset them with a proprietary tool they run on a laptop. All rights reserved. Hi Team, What are some of the best ones? I'm always appreciative of any support offered, so while in this case I had to jump through more hoops than I would prefer (or perhaps more accurately, the gentleman who had a two-hour round trip drive to get from his office to my location), all is well that ends well. Related content Log in to the Printer's Control Panel as User or as a System Administrator Did this help? Published: 03/04/2020, If the Default Password Has Never Been Changed (or it is Unknown if it Has Been Changed). Xerox is a trademark of Xerox Corporation in the United States and/or other countries. IMPORTANT: Depending on the Permissions settings, some services and settings are locked or hidden until you enter the administrator user name and password. All in One Printer WorkCentre 6515 User manual Xerox WorkCentre 6515 User Manual Color multifunction printer Also See for WorkCentre 6515: Quick use manual (18 pages) , Quick use manual (18 pages) , Installation manual (2 pages) 1 2 Table Of Contents 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 To reset the printer or to reset system or service defaults: 1. Want to know more? I am looking for a way around this. 1986 - 2023 Xerox Corporation. And if you are out of warrany then that answer might cost you $25. Xerox is a trademark of Xerox Corporation in the United States and/or other countries. Please be sure to select " Accept Solution " and or select the thumbs up icon to enter Kudos for posts that resolve your issues. If he absolutely does not have the admin password at all, hell need to reset the network defaults, which shouldnt require him tolog in. User Guide . One odd thing I have noticed is that after typing in the characters which appear as dots and pressing enter, there are extra dots added which make me think something is adding to the passord which does not then validate. Technicians can reset them with a proprietary tool they run on a laptop. I have tried rebooting but that got me no where fast (the portal tells you that you need to reboot). Press & hold 2 & 8 while powering on in order to enter service mode on the Xerox 6605. flag Report Was this post helpful? Xerox Multifunction / All-in-One Laser Printers, The Xerox WorkCentre 6515: Above and Beyond for Business, Xerox WorkCentre 6515: A Sweet Way to Grow Your Business, The Xerox WorkCentre 6515: Tech Talk with Barry Knaak, Features (Xerox eConcierge Supplies Assistant). thumb_up thumb_down Blabelle pimiento Sep 11th, 2017 at 11:59 AM Don't see any network resets in service mode 2+8 PO, went thru all pages and no network settings at all, only Printer, Fax, Scanner diags and adj. Press the Home button. Receive free service repair of your Xerox printers and automatic supply monitoring and ordering. Click to view our Accessibility Statement or contact us with accessibility-related questions. IMPORTANT: Before performing any updates and changes on the printer, it is recommended to print a current Configuration Report. I have tried through the web app and the printer. Xerox is a trademark of Xerox Corporation in the United States and/or other countries. Save this file on your desktop (or somewhere you know), 4/ Go to the printer web-based management interface, and select "Submit File" at the bottom of the front page, 5/ Select the RESET.PJL file that you saved in step 3 above, 6/ Voila, your admin password is reset to be the Serial Number of the printer (ones that you provide in step 2), So far, this is the ONLY way that works. Color laser multifunction printer (232 pages), Small-business-class color printers and multifunction printers (28 pages), Color laser printer/multi-function printer (793 pages), Xerox printer,/fax,/scanner/copier quick start guide c65/c75/c90, 65/75/90 (16 pages), Xerox workcentre xd100: user guide (63 pages), Xerox all in one printer user manual (201 pages), Information assurance disclosure paper (41 pages), Manual will be automatically added to "My Manuals", Environmental, Health, and Safety Contact Information, Single-Pass Duplex Automatic Document Feeder, Configuring Printing of the Startup Page at Power on, Configuring Startup Printing Page at Power-On, Connecting to a Wireless Network Manually, Configuring General Setup Using the Control Panel, Accessing Information about the Printer Using the Control Panel, This Section Includes: Operating System Requirements, Installing the Print Drivers for a Windows Network Printer, Installing the Print Drivers for a Windows USB Printer, Installing the Drivers and Utilities for Macintosh os X, Installing Drivers and Utilities for UNIX and Linux, Installing the Printer as a Web Service on Devices, Supported Paper Types and Weights for Automatic 2-Sided Printing, Configuring Trays 1 or 2 for the Paper Length, Selecting Printing Defaults in Windows for a Shared Network Printer, Printing Multiple Pages to a Single Sheet, Selecting Job Completion Notification for Windows, Single-Pass Duplex Automatic Document Feeder Guidelines, Selecting Color or Black and White Copies, This Section Includes: Selecting Color or Black and White Copies, Specifying the Orientation of the Original, Scanning to a Shared Folder on a Network Computer, Sharing a Folder in Macintosh os X Version 10.7 and Later, Adding an SMB Folder as an Address Book Entry from the Embedded Web Server, Adding a Folder as an Address Book Entry Using the Control Panel, Scanning to a Shared Folder on a Networked Computer, Scanning Images into an Application on a Connected Computer, Example of Scanning an Image in Microsoft Windows, Scanning an Image Using Windows Fax and Scan, Using Presets to Send a Fax from the Printer, Sending a Fax from Macintosh Applications, Adding or Editing Fax Contacts in the Address Book at the Control Panel, Adding or Editing Groups in the Address Book at the Control Panel, Adding or Editing Fax Contacts in the Address Book in the Embedded Web Server, Adding or Editing Groups in the Address Book in the Embedded Web Server, Configuring Fax Settings from the Embedded Web Server, Configuring Fax Reports from the Embedded Web Server, Configuring Fax Line Settings from the Control Panel, Configuring the Fax Settings at the Control Panel, Configuring Fax App Settings at the Control Panel, Performing a Developer and Transfer Roller Cleaning Procedure, This Section Includes: Printer Does Not Power on, Condensation Has Formed Inside the Printer, This Section Includes: Locating Paper Jams, Viewing Warning Messages on the Control Panel, Viewing Current Faults on the Control Panel, Using the Integrated Troubleshooting Tools, Connecting to a Wireless Network Using the Embedded Web Server, Connecting to a Wireless Network Using the Control Panel, Setting up the Printer for Wireless LAN WPA2 Enterprise, Changing the IP Address Using the Embedded Web Server, Configuring General Settings Using the Embedded Web Server, Configuring the Login Method from the Embedded Web Server, Configuring Power Saver Using the Embedded Web Server, Setting the Date and Time Using the Embedded Web Server, Configuring the Device Control Panel Timeout, Setting the Default Device Control Panel Screen, Configuring Tray Settings Using the Embedded Web Server, Adding or Editing Contacts in the Address Book in the Embedded Web Server, Adding or Editing Contacts in the Address Book at the Control Panel, Configuring PDL Settings from the Embedded Web Server, Configuring General Settings Using the Control Panel, Setting the Control Panel Timeout Using the Control Panel, Configuring Default Settings and Printing Policies from the Embedded Web Server, Setting up Scanning to a Shared Folder on Your Computer, Configuring Security Settings Using the Embedded Web Server, Configuring the Advanced Security Settings, Configuring an LDAP Authentication System, Configuring a Kerberos Authentication System, Configuring SSL Settings in the Embedded Web Server, Configuring Secure Settings Using the Control Panel, Authentication Using a Card Reader System, Configuring User Roles and Access Permissions, Setting up an LDAP User Permissions Group, Overview of Setting up Digital Certificates, Verifying the Digital Certificate Purpose, Testing the Connection to the Xerox Remote Services Datacenter, Scheduling Daily Data Upload to the Xerox Remote Services Datacenter, Enabling Email Notifications for Remote Services, All in One Printer Xerox WorkCentre 6515 Quick Use Manual, Printer Xerox WorkCentre 6515 Installation Manual, All in One Printer Xerox WorkCentre 6505N User Manual, All in One Printer Xerox 6505/N Evaluator Manual, All in One Printer Xerox Phaser 6500 Service Manual, All in One Printer Xerox WorkCentre 6505 Quick Use Manual, All in One Printer Xerox 65, 75, 90 Quick Start Manual, All in One Printer Xerox WorkCentre XD100 User Manual, All in One Printer Xerox WorkCentre Series Manual, All in One Printer Xerox XEROX WORKCENTRE 4150 User Manual, All in One Printer Xerox WorkCentre 3655i Setup Instructions, All in One Printer Xerox XEROX WORKCENTRE 7755 Information Manual, Page 23: Environmental, Health, And Safety Contact Information, Page 27: Single-Pass Duplex Automatic Document Feeder, Page 39: Selecting A Location For The Printer, Page 41: Connecting To A Computer Using Usb, Page 42: Connecting To A Wireless Network, Page 48: Connecting To Network With Wi-Fi Setup, Page 50: Connecting To A Wireless Network Manually, Page 55: Assigning The Ip Address Automatically, Page 58: Configuring General Setup Using The Control Panel, Page 59: Configure The Fax Defaults And Settings, Page 61: Installing The Print Drivers For A Windows Network Printer, Page 62: Installing The Drivers And Utilities For Macintosh Os X, Page 64: Installing Scan Drivers For Macintosh, Page 65: Installing Drivers And Utilities For Unix And Linux, Page 66: Installing The Printer As A Web Service On Devices, Page 69: Paper That Can Damage Your Printer, Page 70: Supported Paper Types And Weights, Page 71: Supported Paper Types And Weights For Automatic 2-Sided Printing, Page 75: Configuring Trays 1 Or 2 For The Paper Length, Page 97: Selecting Printing Defaults In Windows For A Shared Network Printer, Page 102: Printing From A Usb Flash Drive, Page 109: Printing On Both Sides Of The Paper, Page 114: Selecting Job Completion Notification For Windows, Page 121: Single-Pass Duplex Automatic Document Feeder Guidelines, Page 124: Reducing Or Enlarging The Image, Page 125: Specifying The Size Of The Original, Page 136: Scanning To A Shared Folder On A Network Computer, Page 137: Adding An Smb Folder As An Address Book Entry From The Embedded Web Server, Page 138: Scanning To A Shared Folder On A Networked Computer, Page 139: Scanning Images Into An Application On A Connected Computer, Page 140: Example Of Scanning An Image In Microsoft Windows, Page 141: Scanning An Image Using Windows Fax And Scan, Page 147: Using Presets To Send A Fax From The Printer, Page 149: Sending A Cover Sheet With A Fax, Page 150: Sending A Fax From Your Computer, Page 151: Sending A Fax From Macintosh Applications, Page 157: Adding Or Editing Groups In The Address Book At The Control Panel, Page 158: Adding Or Editing Fax Contacts In The Address Book In The Embedded Web Server, Page 159: Adding Or Editing Groups In The Address Book In The Embedded Web Server, Page 161: Configuring Fax Defaults And Settings, Page 162: Configuring Fax Settings From The Embedded Web Server, Page 163: Configuring Fax Line Settings From The Control Panel, Page 164: Modifying The Default Fax Settings, Page 176: Adjustments And Maintenance Procedures, Page 181: Performing A Developer And Transfer Roller Cleaning Procedure, Page 193: Printer Resets Or Powers Off Frequently, Page 195: Document Prints From Wrong Tray, Page 196: Condensation Has Formed Inside The Printer, Page 227: Connecting To A Wireless Network Using The Embedded Web Server, Page 228: Connecting To A Wireless Network Using The Control Panel, Page 231: Assigning The Ip Address Manually, Page 232: Changing The Ip Address Using The Embedded Web Server, Page 233: Configuring General Settings Using The Embedded Web Server, Page 235: Configuring Power Saver Using The Embedded Web Server, Page 236: Setting The Date And Time Using The Embedded Web Server, Page 237: Configuring The Device Website Timeout, Page 238: Configuring Tray Settings Using The Embedded Web Server, Page 241: Adding Or Editing Contacts In The Address Book In The Embedded Web Server, Page 242: Adding Or Editing Contacts In The Address Book At The Control Panel, Page 247: Configuring General Settings Using The Control Panel, Page 250: Setting The Control Panel Timeout Using The Control Panel, Page 252: Configuring Default Settings And Printing Policies From The Embedded Web Server, Page 253: Configuring Paper Supply Settings, Page 261: Setting Up Scanning To An Ftp Server, Page 262: Setting Up Scanning To An Email Address, Page 264: Configuring Security Settings Using The Embedded Web Server, Page 265: Logging In As The Administrator, Page 266: Configuring The Advanced Security Settings, Page 270: Configuring The Network Authentication, Page 271: Configuring An Ldap Authentication System, Page 272: Configuring A Kerberos Authentication System, Page 273: Configuring Ssl Settings In The Embedded Web Server, Page 275: Configuring Secure Settings Using The Control Panel, Page 276: Configuring User Roles And Access Permissions, Page 288: Setting Up An Ldap User Permissions Group, Page 290: Overview Of Setting Up Digital Certificates, Page 291: Importing A Digital Certificate, Page 293: Configuring Remote Services Upload, Page 294: Testing The Connection To The Xerox Remote Services Datacenter, Page 298: Printer Configurations And Options, Page 302: Clearance Requirements With Optional 550-Sheet Feeder, Page 312: Regulatory Information For 2.4 Ghz Wireless Network Adapter, Page 325: Collection And Disposal Of Equipment And Batteries. Testing conducted by independent printer evaluation laboratories proved Xerox Genuine Supplies are more reliable and deliver up to 27% higher page yields than aftermarket alternatives. Everyday Home. You have to be logged in order to complete the above instructions. Product Name: WorkCentre 6515 Operating System: Mac OS X 10.11 - El Capitan Hi all - I've purchased the XEROX WorkCentre 6515 new from a professional seller. All rights reserved. If this still doesn't work, make sure there aren't any . Product support for: Xerox B205 Multifunction Printer, Xerox B205 Multifunction Printer Family, Article Id: 2118018 I had to remove the machine from the domain Before doing that . | So I did not need a complex reset procedure. The non-volatile memory (NVRAM) stores printer settings, even after the power is turned off. (The password may have been changed.). Reset the admin password using a code generator and modified .pjl file. I consent to cookies The following are a few examples of commonly used xerox default password: IMPORTANT NOTE: If after doing a factory reset, the Xerox Versalink default password is no longer functional and 1111 do not work then as a possible admin password, try the machine's serial number. To reset the printer to factory defaults, touch Reset to Factory Defaults. ", A variety of apps for mobile printing, PANTONE solid color simulation feature, choice of three sets of aftermarket toner cartridges.. and was challenged. Refer toChange the System Administrator Password. To reset a service default, next to Reset Fax Defaults or Reset Scan Defaults, click Power, 3. This topic has been locked by an administrator and is no longer open for commenting. Note: If printer has had a recentfirmware upgradeand/oryou reset the printer to its factory defaults, the system administrator password may need to be changed. To check if this is the case, log into the Embedded Web Server as the administrator and click Connections, or print a configuration report from the printer's control panel. CAUTION: When you reset the printer to factory defaults, this erases all settings and returns the printer to the original factory state. All rights reserved. Webinar: Reduce Complexity & Optimise IT Capabilities. WorkCentre 6515 - Locked Out. Probably not possible since you typically need to be the admin to make an administrative change, which a reset certainly is, but it is possible since the admin could have unlocked the services at some point before access was lost. I reset the password to a generic on I use for other printers but it has locked me out. The initial default password is the printer serial number. I am stuck. The reset code is generated by printer' Xerox WorkCentre. Xerox Reset Button -Where to find video is part of Green Office Partners training that will show you where you can find the reset button and why it's so impo. Xerox Business Innovation Partner Program. Does anyone want to help me te reset mij workcentre pro to factory default settings so i can re-install the networdksettings?? Published: 10/10/2019. From the General Setup menu, click Resets. To learn more, please visit: https://www.xerox.com/supportThis video shows you how to set up wireless network on your Xerox WorkCentre 6515, VersaLink B an. For network printers, when you first access Xerox CentreWare Internet Services (CWIS) after printer installation, the system prompts you to change the default system administrator password. I have tried the serial number too which was the default before. Click to view our Accessibility Statement or contact us with accessibility-related questions. They are either 1111 or the S/N. Note: If printer has had a recentfirmware upgradeand/orfactory defaults reset, the system administrator password may need to be changed. Re: WorkCentre 6515 - Locked Out. A person with access to the Xerox technical documentation needs to do this as it requires a second routine to be run afterward to re-validate some serialized components. Your feedback counts! Restart the printer - Click the second Restart Printer button to reset the printer. Xerox Business Innovation Partner Program. I would say that most long-time Mac users have come to terms with the idea of going it alone. If the Default Password Has Been Changed and Forgotten (or the Printer Will Not Accept the New Password). Power the printer off and on, then try to enter the password again. You can reset the printer by clicking the Restart Printer buttons on this page. I just Getting a 342.326.00 fault on Xerox workcentre 7775. Any jobs currently printing will be lost. This can be done by anyone with the right Xerox authorization application required by the code generator. So, first interaction here, so if more is needed, or if I am doing something wrong, I am open to suggestions or guidance with forum ettiquette. This page can be password protected. I have the exact same problem and here is what I did to solve it: 1/ You must contact Xerox technical support, only the Tech can help with this issue, 2/ Provide your printer SERIAL NUMBER to the Tech, 3/ The Tech will then send you a .txt file, called RESET.PJL. It locked me out till reboothed when I can get more tries. Product support for: WorkCentre 6515 Family, WorkCentre 6515, Article Id: x_6510_en-O3090 for me it doesnt work admin default password 1111 or S/N i made factory reset, try put new password, it says old password not correct.

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