inappropriate social media posts by nurses
In this case it was a very minor technicality., How it became public:Government inspection report, news report, Description:A nursing assistant took a photo of a residents inner thighs and genitals while the resident sat on the toilet and shared it via Snapchat with a former employee. The residents son, in a meeting with inspectors, wiped his eyes with a tissue and paused, saying his mother would not react well if she knew this had happened. The home did not return calls seeking comment. The home was not cited by California regulators for any wrongdoing. Both were charged with invasion of privacy and conspiracy. Katie Duke, a nurse propelled to fame by popular reality show NY Med, was fired for social media. Facility: Bethany Woods Nursing and Rehabilitation Center. The Snapchat came from a nursing assistant and allegedly was sent to several people. Facility:Stevens County Hospital LTCU DBA Pioneer Manor. The resident had extreme cognitive impairments due to dementia. We immediately took action in accordance with our policies and procedures, which included contacting the police and the State Department of Health Services Division of Quality Assurance, as well as the residents guardian to report the incident. She expects the volunteer, a minor, will receive probation and a fine, but no jail time. Inappropriate or unethical conduct on social media can create legal problems for nurses as well as the field of nursing. (in Turkish). The homes administrator, Darlene Crispell, told ProPublica that officials reported the incident immediately to the state health department and fired the staff member involved. (Editor's Note: At time of blog review 3/29/22, Jessica Ek no longer worked at ANA. The NCSBN notes that the line between speech protected by labor laws, the First Amendment, and the ability of an employer to impose expectations on employees outside of work is still being determined.. The home did not return multiple calls seeking comment. Most importantly our resident did not receive any ill effects from this incident., Facility: Autumn Care Center (now Price Road Health and Rehabilitation Center), Description: Someone from the community called the facility after being disturbed by a nursing assistants posting on Snapchat of two residents lying in bed in hospital gowns being coached to say Im in love with the coco (lyrics of a gangster rap song). The grandmother, a resident, was fully dressed in the photo, which was taken to share the excitement of her recovery. Lippincott Solutions has some great tips in their "Rules of the Road" on what to do and not do to avoid social media pitfalls for nurses, including: Become keenly aware of your employer's social media policies. Thanks to a vigilant member of our small community, we were immediately made aware of the inappropriate Snapchat photo that was taken. A staff member brought it to the attention of the facilitys executive director, who suspended the two housekeepers pending an investigation. Healthcare is such a sensitive industry with all of the confidential information and unwell patients. MeSH The worker no longer provides care at our facility and all of our staff have received social media, confidentiality and privacy retraining. After inspectors intervened, three other staff members were suspended. 2015 Mar 19;16:16. doi: 10.1186/s12910-015-0011-2. In one, a nursing assistant was twerking (dancing in a sexually provocative way) over a residents head. Review your profile, pictures and posts. Don't post negative comments about being a nurse. A spokesperson at the facility told the Ames Tribune at the time that the woman is no longer an employee. You should never rant about someone online. The administrator said she was told the pictures included a bathroom, no naked residents and a resident laughing. The bathroom photo showed what looked like a bowel movement on the floor. Additionally, social media is now considered a mainstream part of the process for recruiting and hiring candidates. If you think only your "friends" see your postings, remember that curious hiring managers can simply google your name and check your online presence and postings with little effort. There is no staff teasing a resident. Wolf said the employees were disciplined and the home changed its policies to prohibit cellphones in the building. Bethesda, MD 20894, Web Policies Encourage patients not to send private data through social channels and to set up a visit instead. In one situation, it cost a nursing student her education. While a good sense of humor is typically seen as a positive attribute, humorous posts that involve race, religion, sexual inferences, or foul language can be seen as a professional liability in the healthcare industry. Blogging. (For example, yesterday can be changed to last week, and Portland, Ore. to Portland or here.), You cannot republish our photographs or illustrations without specific permission. Jackson J, Fraser R, Ash P. Social media and nurses: Insights for promoting health for individual and professional use. Some of the pictures involved residents who were inappropriately exposed or appeared to be deceased. All three cases cited above are examples . But confronting them about something they shared about their personal life that they didnt feel the need to bring up can be embarrassing. Price et al. Fontanini R, Visintini E, Rossettini G, Caruzzo D, Longhini J, Palese A. Int Nurs Rev. The caption read, in part, Delete that picture. Description: After the state health department received a tip, two nursing assistants conceded to nursing home officials that they had shared photographs of three residents on Snapchat. It also makes others less likely to trust a practice when they see staff posting stories of someones health. The nursing home suspended the aide and later terminated her employment. The homes administrator did not return phone calls seeking comment. The employee was asked to come in and meet with the administrator but never came back to work. Social media is just that: social. Other boards (Cronquist & Spector, 2011) may use existing laws and will investigate complaints on the grounds of: . Any concerns related to your specific treatment options should be discussed with your primary physician or other licensed medical professional. Read more information. In a statement to ProPublica, PrestigeCare said it was an isolated incident and that it instituted new, stricter cellphone and social media policies. Forums run by established medical organizations can be excellent places to find information, ask questions, and learn more about the multifaceted industry of nursing. The assistant said she took the photo because the assistant director of nursing asked her to do so, in order to show a physician bruising on her body (the assistant director denied doing so.) The assistant who recorded the incident acknowledged that the video included footage of the resident raising her gown, which exposed her entire body. November 2011. **Social media site:**Snapchat, **Date:** March 2016 Likewise, if the person already works for them, theyll lose faith that the person is a trustworthy professional. A nursing assistant, who was alleged to have sent the picture, denied it, but days later, admitted to taking Snapchat pictures of residents of the facility. The aide said the nurse placed the cell phone in the residents face and demanded that he/she say hi on camera to the person with whom the nurse had been talking. Sharing photographs. She did not return calls and emails from ProPublica seeking comment. Get our investigations delivered to your inbox with the Big Story newsletter. Additionally, social media is now considered a mainstream part of the process for recruiting and hiring candidates. Description: A picture of a sleeping resident was shared to Snapchat without permission. Another photo shows someone touching the womans nose with a tissue or feather, apparently with the hope that the woman would touch her face with her dirty hand. Available at: Arabac, L.B., et al. For example, current YouTube channels feature nursing student life and tips, nursing technology, social media and nursing, diverse health care teams, workplace communication methods, and health care safety. Description: A housekeeper posted photographs of two residents on Instagram. Do not use the employer's internet to post on social media sites. The facility had written up the employee twice previously for use of her cellphone and social media at work. The student, Emily, took a photo of her pediatric leukemia patient and posted it on Facebook. She was fired and pleaded no contest to a felony charge of using a computer to commit a crime but denied wrongdoing in an interview. Organisational and individual support for nurses' ethical competence: A cross-sectional survey. Inappropriate behavior might damage the professional image of nurses as well as a health care setting's reputation. including with information they post via social media. Susan Moss, a spokeswoman for Kindred Healthcare, which operated the facility until August 2015, said, Kindreds policy strictly prohibits employees from taking photographs of patients without obtaining proper written permission. How could you do this? Using relevant and timely hashtags effectively inserts your posts into the ongoing conversation around a specific topic or event. This includes any content that could harm a patient . If you dont already know the benefits of using these platforms as a health provider, its important to consider how they can help your practice. She pleaded not guilty. You cant be diagnosing people online anyway (even though theyre already doing it), especially if you havent evaluated them. The state cited the home for a breach of personal privacy, but the facility disagreed, telling the state that, the resident identified was deceased at the time the photo was posted to social media so was not affected. In a statement, the facilitys executive director, Ginny Byrket, said Kindreds social media policy strictly prohibits employees from taking photographs of patients without obtaining proper written permission. She said her organization takes its responsibility seriously and conducts regular training and reminders to ensure that the policy is clearly understood by individual employees.. Nurses can also use social media to improve health literacy for those who have access to it. When we learned about this issue last year, we took immediate steps to notify the police, along with other state authorities. By adhering to the rules, nursing professionals can bring their own ideas to the discussion and use social media as a force for good in the nursing and health care communities. People will try to get you to do this so they dont need to set up a visit. To view this video please enable JavaScript, and consider upgrading to a web browser The facilitys staff was reeducated on the use of technology. Review your profile, pictures and posts. Rant about place of employment Description: Two licensed vocational nurses posted a picture of themselves on a social media site; a health chart with a residents name was visible. Nurse Educator, 43 (1), 28-31. However, the inappropriate use of social media by nurses is causing concern among educators, employers, and regulators, and nursing organizations are . Nurses are encouraged to use journaling and reflective practice for professional . Voices in the video could be heard taunting her, saying among other things: The boss lady said that if you dont wash the dishes, she will slap the black off youand she called you a bitch. The aide pleaded guilty to one count of willful violation of health laws, a misdemeanor. They should not be used to replace the advice of legal counsel. Both were suspended and later fired. Days later, the homes nursing director said the regional director was no longer affiliated with the facility and would not be returning. The residents spouse said the resident would have been upset about what happened and said the home had not been fully upfront about it. Officials later said they didnt report it on the advice of their attorney. We cooperated with state regulators and retrained staff to make it clear that this type of behavior is never tolerated. She was fired and charged with a felony count of taking a nude photo without consent. According to the homes investigation, the assistant admitted to having his personal cellphone during his shift. Another use of social media that could result in unprofessional behavior charges is taking to an online platform to complain about patients, places of employment, colleagues, job responsibilities, and the like. Popular platforms for nurses include blogging, Twitter, Facebook, YouTube, and professional forums. **Social media site:** Snapchat, **Date:**February 2016 To help gain a better understanding of the difference between acceptable and unacceptable use, some of the ways nurses utilize social media are outlined below. After facility staff learned of the conduct, they allowed the nursing assistant to complete her shift. The data were collected confidentially from the nurses working at a university hospital in Turkey, using the Personal Information Form and the Ethic Case Form. The homes current owner, Greystone Healthcare Management, took over days after the incident. Would you like email updates of new search results? The staff member captioned the photo shit galore and sent it to several other employees, one of whom reported it to the homes administration. The video shows a staff member kicking the residents wheelchair and the resident kicking back, with laughter in the background. Any patient information may only be disclosed to other health care team members to provide further patient care. Many nurses of all specialties blog as a form of sharing industry insights and daily life as a nurse. As the male resident said the words, a banner appeared across his chest that said, Hahahhahaha omg with three laughing emoticons; as the female repeated the words, a banner across her chest said, Got these hoes trained. The female residents son said his mother would have been embarrassed because she had previously worked as a church secretary for 30 years. When doctors and nurses have distractions, its harder for them to be attentive to their patients. A second employee is standing behind the resident laughing. As anyone can report breaches to the Board of Nursing (BON), privacy settings on social media wont help a nurse who posts private patient information or content unbecoming of a nursing professional. Fill out the form to learn more about our program options or get started on your application today. Our own staff rightly alerted their supervisors of the post, we acted quickly upon learning of the post, reported the situation to proper authorities, and the staff member in question is no longer employed by our organization. The assistants said they took and shared the photographs as a means of keeping track of one another. Complaining. Another aide saw the video and reported it to the director of nursing. In an interview with ProPublica, administrator Kelly Odegaard said, We were honoring a veteran by telling his story and we had done a very special dinner for the veteran who was end of life and had published that on our Facebook page with his verbal permission to do so. The home now requires that residents provide written authorization before anything is published.
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inappropriate social media posts by nurses